Tarification Transparente
Transparent Pricing, No Surprises
Billing per productive hour, no hidden fees. Monthly commitment, cancellable within 30 days.
Tarification Transparente
Transparent Pricing, No Surprises
Billing per productive hour, no hidden fees. Monthly commitment, cancellable within 30 days.
Starter
French customer service
8€/h
- Native French-speaking agents
- Dedicated manager included
- Weekly reporting
- Contractual SLA 98% CSAT
- Standard CRM integration
- Initial training included
Le plus populaire
Bilingual
FR + EN or FR + ES/IT/DE
9€/h
- Certified bilingual agents
- Dedicated senior manager
- Real-time reporting
- Contractual SLA 99% CSAT
- Advanced CRM integration
- Continuous training included
- Online client dashboard
Multilingual
5 simultaneous languages
11€/h
- Multilingual team 5 languages
- Dedicated account director
- 24h real-time reporting
- Premium SLA 99.5% CSAT
- Custom integration
- Continuous training + coaching
- Advanced analytics dashboard
- 24/7 priority support
Cost Simulator
5h500h
Monthly estimate
1 386€
/mois (estimation)
All prices are tax inclusive. Monthly commitment, cancellable within 30 days. Personalized quote available within 24h.
Comparatif détaillé
| Fonctionnalité | Starter 8€/h | Bilingue 9€/h | Multilingue 11€/h |
|---|---|---|---|
| Agents francophones natifs | ✓ | ✓ | ✓ |
| Manager dédié | ✓ | ✓ | ✓ |
| Reporting hebdomadaire | ✓ | — | — |
| Reporting temps réel | — | ✓ | ✓ |
| SLA contractuel | 98% | 99% | 99.5% |
| Langues disponibles | 1 | 2 | 5 |
| Dashboard client | — | ✓ | ✓ |
| Intégration CRM avancée | — | ✓ | ✓ |
| Support prioritaire 24h | — | — | ✓ |
| Directeur de compte dédié | — | — | ✓ |
FAQ
Frequently Asked Questions
Everything you need to know about outsourcing your call center.
Generally, we can start within 10 to 15 business days after contract signing. This includes agent training, technical integration and validation testing.
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Manager dédié